where AI meets the user
The layer a person actually touches. Agents that act, assistants that answer, automations that run quietly in the background: these are the shapes AI takes when it meets real work. Shown as families, not products, because the family is the decision and the product is just the detail. What looks like magic here is mostly the lower layers doing their job, or quietly failing to.
The high-level components of this layer.
A more complete view of this layer is in progress.